Are these paintings, prints, or posters? What are they?

Our pieces are 100% hand-painted oils on canvas, with a few exceptions in acrylic (clearly noted in descriptions). Each painting is individually created by an artist from start to finish.

How long does each painting take to paint?

On average, each painting takes at least three weeks to complete. The process is highly layered, and oil paint requires significant drying time between layers.

Do these paintings come framed or stretched?

No, paintings are delivered rolled for safe packaging. Framing or stretching increases the risk of damage during shipping. If you request framing or stretching, we can discuss options and pricing.

Do you do custom paintings?

Yes! Contact us at nadir@dreamongallery.com to discuss your custom painting. Pricing varies based on complexity and size, generally costing about twice as much as our online store offerings. Each custom piece will require a custom quote.

What is your shipping policy?

For United States:
We ship via UPS or USPS, with free shipping within the US. This policy may change in the future.

International:
We select the most suitable carrier for your location. Shipping costs are determined by the carrier based on the weight, size, and destination of your order.

For special shipping requests, contact us at nadi@dreamongallery.com

What is your policy on returns, exchanges, and refunds?

You can return your art within 14 days of your order for a full refund, store credit, or exchange.

Can I cancel my order?

Yes, orders can be canceled before shipment. If the order has been shipped, it must be returned according to our returns policy before a refund or store credit is issued.

How long does it take to process a refund?

Once we receive the original order back at our warehouse, processing a refund can take 7-10 business days.

How do I return my package?

We recommend returning your art in the original packaging. We will provide packing details as part of the return process. Contact us at nadi@dreamongallery.com for more information.